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In the event of burst pipes

What to do if water is NOT in contact with your electrics:

  • Turn off the water supply at the stopcock (clockwise) which is usually located under the kitchen sink unit.
     
  • Use a bucket to catch any water and lay a plastic sheet over any possessions that are close to the leak.
     
  • Drain down the water system by turning on your cold water taps and run the water into the bath and sink to catch the water. This can be used for flushing the toilet later and it clears the water held in the pipes.
     
  • If the water has been leaking through for some time and the ceilings are bulging, it may not be safe to enter the room. If you notice the leak quickly you can catch dripping water in buckets. 

What to do if water IS in contact with your electrics: As above, but also:

  • If the water has come into contact with electrical sockets/lights you should turn off your electricity at the mains.
     
  • If the water has come into contact with the mains box - DO NOT ATTEMPT TO TOUCH. DO NOT USE ANY ELECTRICAL EQUIPMENT IN THE HOUSE THAT REQUIRES ELECTRIC MAINS SUPPLY.
     
  • Switch off the central heating, immersion heater and any other heating systems. Once the heating has shut down, turn on the hot taps to help drain the system.

NOTE: If your property has burst pipes ensure that all heating equipment is switched off and any solid fuel appliances connected to the heating / hot water system are extinguished until the system has been assessed by a heating professional.

For any queries, please consult the manufacturers or call us on 0141 309 5543.

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Ecoliving is a specialist provider and award winner of micro-renewable energy solutions - heat pumps, biomass boilers, combined heat and power (CHP), underfloor heating, solar and wood burning stoves. We also offer service, repair and maintenance.

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65 Craigton Road
Glasgow
G51 3EQ


T: 0141 309 5543
E: info@ecolivinguk.com